Return Policy. Returns/Exchanges: Our worry-free guarantee enables you to return or exchange your device within 14 days of the original date of purchase. ... within the manufacturer’s warranty period and are outside of the 14-day return/exchange period are handled through Verizon Wireless’s Certified Like-New Replacement (CLNR) program ...Ste 201. Kapolei, HI 96707. Get Directions. In-Store Pickup. 16 mi. (866) 644-4532. View store details. Book a business appointment at the Honolulu, HI Verizon store to discuss your small business needs. Explore our options for Business internet, wireless cell phone service, and business TV.If you have multi-device protection on your account, it will continue to be billed. You can decide to reconnect service at any time. But, if you don't reconnect service before your 90 days are up, Verizon will automatically reconnect it for you after 90 days. This suspension option is only available once every 12 months.Visit Community. 24/7 automated phone system: call *611 from your mobile. Customers purchasing eligible devices can return that device after 30 days with payment of 50%, and upgrade to a new eligible smartphone on device payment plan.Hi. My phone is not charging and I don't know if it is the phone or charger. If I purchase a charger online and it does not fix the problem, can I If the item is open then you don't need the box. It's preferred, but anything open that is returned automatically goes to the warehouse (and then probably Asurion), where it gets aftermarket packaging. What matters is the functionality of the item. You will get a $50 restock fee charged to your account if you return. -6. Comparison Chart: Device Protection | Insurance. Compare device protection options that may be available for your eligible mobile devices. Find device insurance & protection support info. Learn how to replace lost, stolen, damaged or defective devices after the warranty expires and get tech support.Important: When disconnecting service, to avoid an unreturned equipment charge, you must return all your Verizon Fios equipment within 30 days of your service ...Verizon Business Services. 67 Boston Worcester Tpke. Shrewsbury, MA 01545. Get Directions. In-Store Pickup. Same Day Delivery. 18 mi. (866) 644-4532. View store details.Change your mobile number FAQs. Get step by step instructions on how to change your mobile phone number, for free. Manage your account in My Verizon app or website, troubleshoot any issues. Register on My Verizon to pay Verizon bills, manage account, switch plans, check usage, swap SIM cards, reset a voicemail password, view order …In order to not be charged for the replacement, I have to return the old phone. Somehow, I've lost the shipping label. I will happily return the device in order to avoid being charged, but I need the address to mail it to. Please help! Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Other Wireless Topics. Verizon Contact Numbers Mobile, 5G Home, LTE Home. Sales. 800-225-5499 8 AM - 7 PM (Mon - Sat) ... Return policy; Contact us; Community Forums;Additional support. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools. Read Verizon Business’s return policies for wireless devices and accessories, new merchandise exchanges, gift card returns, and service termination.Phone Return Web of BS. I did an early iPhone upgrade and apparently made the mistake of going to an authorized retail store instead of a corporate store to do so. The retail store said to return the old phone to the corporate store. Went to the corporate store and they said the retail store should have taken it.Re: Updated Return Policy. vzw_customer_support. Customer Service Rep. 07-29-2021 07:23 PM. ANGDOW80, we understand your concern regarding the new device not working correctly. Our goal is for you to have a working phone and that you enjoy your Verizon Wireless service.Pay without logging in. Complete quick tasks without logging in. Manage additional portals. Log in to your personal account. Manage your Verizon business account easily with the Verizon Enterprise account management center. Use your Verizon business account login to get started.Sign in. New customer? Create new account. User ID or Verizon mobile number. Forgot user ID or password. Continue. Make a one-time payment Business Sign in. Log in or register your My Verizon account today! You can check your data usage, pay your bills and manage your account without having to go to a Verizon store.Option 2- If store refuses 14-day return due to cracked screen , keep original M8 but opt out of Edge. Pay full price in store for my original /cracked HTC. Option 3- take advantage of HTC one-time free cracked screen replacement program. Take new mint condition phone to Verizon and go with optional 1.A restocking fee of $35 will apply to all wireless device returns (excluding Hawaii). No refunds will be granted or returns accepted after 14 days, if the card has been used, if the coating on the card has been scratched off, or if your account has been initialized. Last Updated 07/29/15. 0 Likes.Spanx is a popular brand known for its innovative and comfortable shapewear products. However, there may come a time when you need to return or exchange an item you ordered. To mak...Call Sales. 800-526-3178. Chat with us. Start live chat. Have us contact you. Request a call. Already have an account? Discover special Verizon trade-in deals and promotions for new business customers. Enjoy a free 5G phone when you trade in your eligible smartphone and sign-up for a select Business Unlimited plan.However, according to Verizon Wireless, you must ship the phone back to Verizon within 14 days of the date that you bought the phone to be in compliance with their return policy. 1.3.2M Members6,870 Members online Discussions Solutions. Trying to return verizon 5g home internet devices. ACN25. Enthusiast - Level 1. 11-30-202312:10 AM. I went to a verizon store on 10/7/23 and a sales associate informed me that I was qualified to try their 5g home internet device free for 30 days. I requested two devices to …Feb 28, 2010 · Beginning April 1, 2010, Verizon Wireless will offer for purchase Certified. Pre-Owned devices to replace a defective device after the. manufacturer's warranty has expired, or (ii) a stolen, lost or damaged. device. This option replaces the Certified Like-New Replacement and. one-year device pricing options referenced in the Your Guide, Business. Comparison Chart: Device Protection | Insurance. Compare device protection options that may be available for your eligible mobile devices. Find device insurance & protection support info. Learn how to replace lost, stolen, damaged or defective devices after the warranty expires and get tech support.This video shows the steps from selecting your new device through completing your order. To follow along, open your Device overview page in My Verizon and choose the device to upgrade. Pause the video as needed as you move through the steps. With My Verizon, you can check your upgrade eligibility and get the latest and greatest devices on the ...Are you looking to save big on your Verizon Wireless bill? Look no further. In this article, we will reveal some of the top deals and discounts currently available for Verizon Wire... Verizon customers: Go to My Devices in My Verizon. Tap or click Manage Device next to the device you want to view. Your Device ID and IMEI are listed under the Device Information section. Watch How to find your device ID for more options. Continue with your trade-in by choosing a payout method and your trade-in return method.*. Oct 17, 2560 BE ... They typically allow customers 14 days to return their devices for any reason, even without a valid explanation. If they won't help, or if ...This video shows the steps from selecting your new device through completing your order. To follow along, open your Device overview page in My Verizon and choose the device to upgrade. Pause the video as needed as you move through the steps. With My Verizon, you can check your upgrade eligibility and get the latest and greatest devices on the ...I called customer service and they told me I could print it online, but I only see option to print a return label for the new phone, no option for returning the one that is being turned in under early upgrade. After contacting someone via chat I was told to process it like a return of the new phone, print the label, then cancel out that return.Not even Verizon can agree on it's own policies. Furthermore, your grotesque interpretation of the 14 day worry free guarantee, which originally started to help customers find the right device for their needs has now been twisted and convoluted so it's policy can be applied to defective devices.Here’s the deal: Log in to My Verizon, then go to the Upgrade Device page and click Transfer Upgrade. Select the mobile number you want to upgrade. This will transfer upgrade eligibility to that line. Pick the device you want to upgrade to, click next, and follow the onscreen prompts to complete the remaining steps. Easy!If you need to suspend a line on your account, use the My Verizon app or visit vzw.com and login to My Verizon. ... Return policy · Contact us · Community Forums ...Device Trade In. Trade-in your phone, tablet, smartwatch or other device now. Learn about trading in your mobile devices to Verizon in exchange for account credit, instant credit or Verizon Gift Cards. Even if your devices have no value, we can recycle them responsibly for you, for free. Go to the Trade-in page to get started or visit our Trade ...Verizon Wireless Return Center: If you prefer to send your set-top box directly to Verizon, you can use their Wireless Return Center. ... Keep in mind that Verizon has a 14-day return policy for accessories, which means that you must return the accessory within 14 days of the purchase date to be eligible for a refund or exchange. If you exceed ...You may return or exchange any device or eligible accessories one time within thirty (30) days of either the date of purchase (in-store purchases) or the date of shipment (for …Verizon allows customers to return or exchange wireless devices and accessories within 30 days of purchase. If a return or exchange is necessary, customers will face a $50 restocking fee, except in Hawaii. All returned items must be in like-new condition and include all original components. When participating in the Verizon Device Trade–in Program ("Program"), you will be asked to agree to the following terms and conditions:These terms apply whether I am trading in one (1) or multiple devices in the same transaction in exchange for trade-in credit(s), the amount of which is based on either the market value of my device(s) at the time I created the trade-in order, or promo value ... There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...Find support for your Verizon Wireless service, plan, devices and features, including FAQs, step-by-step instructions, videos and device simulators.Updated Return Policy. VzW has extended the return window to 30 days, i.e., " You may return or exchange wireless devices and accessories within 30 days of purchase. Return Policy. Created by tikibar1. View original post here. VzW has extended the return window to 30 days, i.e.,When participating in the Verizon Device Trade–in Program (" Program "), you will be asked to agree to the following terms and conditions: These terms apply whether I am trading in one (1) or multiple devices in the same transaction in exchange for trade-in credit (s), the amount of which is based on either the market value of my device (s ...Jun 11, 2021 · Starting now, Verizon is giving customers a full 30 days to return devices or accessories. After taking a quick look at the new return policy , the length of time appears to be the only major change. Apply for service with Verizon Wireless by going to the company’s website and searching for an appropriate plan or contract under the Plans and Services section. Alternately, use t...Learn how to ship your device to Verizon for 30-day returns, warranty, early upgrades or trade-ins. Find out how to prepare, package and track your device, and where to go for …Read Verizon Business’s return policies for wireless devices and accessories, new merchandise exchanges, gift card returns, and service termination. ... If you upgrade from a non-GPS-capable wireless device to a GPS-capable wireless device and then return it within the return period, Verizon Wireless will not allow the older non-GPS-capable ...Welcome to /r/Verizon! A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. ... Do I have until December 26 to return the phone or do I have until January 15 since it’s extended return policy. When I first called Verizon, and chat service they were confused and kept telling ...In the world of e-commerce, one of the most crucial aspects that can make or break a customer’s decision to make a purchase is the return and refund policy. A well-designed policy ...Once you set up your return, you receive a shipping label to attach to your return package. After you receive the label, you must ship the device back to us ...I'm questioning how Verizon determine what trade in its associated with unless they look up the serial number when they receive it (or similar) to get the submission id. Spending hours on hold with Verizon to get such a simple question answered is very frustrating. The return address is: Returns Processing Center. 4801 Mercantile Dr Bldg 17.Beginning April 1, 2010, Verizon Wireless will offer for purchase Certified. Pre-Owned devices to replace a defective device after the. manufacturer's warranty has expired, or (ii) a stolen, lost or damaged. device. This option replaces the Certified Like-New Replacement and. one-year device pricing options referenced in the Your Guide, Business. Additional support. Visit our Customer Learning Portal for even more training and resources related to Verizon Business products, systems and tools. Read Verizon Business’s return policies for wireless devices and accessories, new merchandise exchanges, gift card returns, and service termination. Return Policy. Returns/Exchanges: Our worry-free guarantee enables you to return or exchange your device within 14 days of the original date of purchase. ... within the …If you’re the owner or manager of your account, you can also log in to My Verizon or use the app to view this information. Just click “Upgrade Device” to get started. And if it’s not time for an upgrade but you just can’t wait, you can always purchase a new device at the retail price. For information on upgrade fees, explore the ...Find out about the Verizon Wireless early termination fee, exchange or return policy associated with your wireless service, device or gift card.I purchased a jet pack under a promotion deal and have had it over 14 days return and exchange policy and want to return it and cancel services for it but have a 2 yr contract on it. My question is how much if any will it cost me to return the product and early termination fees? Tried customer servi...iPhone 15. Newphoria. Get it on us. Online Only. No trade-in req'd. Limited time offer. Buy | Details.After we do that, your only remaining obligations will be under the new device payment agreement and for associated wireless service. If you do not return your eligible device when upgrading, or if it is not returned to us in good working condition, in each case the remaining balance under your original device payment agreement will be due on ...Newbie. 08-31-2015 01:34 PM. I purchased a jet pack under a promotion deal and have had it over 14 days return and exchange policy and want to return it and cancel services for it but have a 2 yr contract on it. My question is how much if any will it cost me to return the product and early termination fees?You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 applies to any return or exchange of a wireless device (excluding Hawaii). This return and exchange policy does not apply to customers who have purchased a Prepaid Plan.You have 14 days to return. There will be a restocking fee and this is never waived. You have 3 days to return to not get charged activation fee. More than 14 days, early termination fee of $175. prorated use and taxes based on number of days. Return Policy & Early Termination Fee | Verizon Wireless. Return and Service TerminationBuying clothes in a store—once the only way to shop—now seems almost antiquated. Why limit yourself to merely one designer, or even all the options available in a mall, when you ha...Equipment returns. To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. To return your equipment: Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions.Call if you need 10+ devices. 800-526-3178. Have us contact you. Request a call. Already have an account? Log in Explore support. Discover a wide range of business mobile phones and devices at Verizon Business. Enhance productivity and stay connected with our smartphones, tablets, mobile hotspots and more.Are you a senior looking for a wireless plan that fits your needs? Verizon Wireless has you covered with their 55 Plus plans. These plans offer great value for seniors who want to ...Account Owner may be prevented from making payments to the account if it reaches $1,000. One time maximum payment to an account is $200 per line, not to exceed $1,000. Account Owner may replenish up to 25 times in a rolling 30-day period. On a Family Account, Account Members may separately maintain a line balance not to exceed $150.Feb 14, 2024 · Customer Agreement. (Para una copia de este documento en español, visita nuestro sitio web: espanol.verizon.com) Thanks for choosing Verizon. In this Customer Agreement (“Agreement”), you’ll find important information about your wireless Service, including: our ability to make changes to your Service or this Agreement’s terms,. Switch to Verizon today! Learn how to bring your own device to a new or existing Verizon account, what devices you can bring, what deals we offer and how to manage SIM cards or eSIM. Find answers about deals like trade-ins, upgrades, device payments, gift cards, rebates, bringing your own device, switching to Verizon & discount registration.Verizon Wireless is one of the leading telecommunications companies in the United States, providing a wide range of services to millions of customers. As with any service provider,...Pay without logging in. Complete quick tasks without logging in. Manage additional portals. Log in to your personal account. Manage your Verizon business account easily with the Verizon Enterprise account management center. Use your Verizon business account login to get started.Find A Verizon Store Near You. Search by city and state or ZIP code. Use our locator to find a location near you or browse our directory. Find the closest Verizon store near you. Shop Verizon for the most reliable 5g network, the newest cell phones and fast home and business internet. If Verizon Wireless must remove installed equipment from a vehicle or fixed location in order to return or exchange it, you may be charged a service fee. Opened software purchased separately may be exchanged only for the exact same item at a Verizon Wireless Communications Store and may not be returned for refund. Step 1: Gather Your Verizon Equipment. Before returning your Verizon equipment, it’s crucial to gather all the items you need to return. This typically includes the modem, router, set-top boxes, remotes, and any other devices provided by Verizon. Take a moment to locate each item and ensure they are in good working condition.Learn how to return or exchange mobile devices and accessories within 30 days of purchase from Verizon. Find out about the restocking fee, device condition requirements and how …Verizon Return Policy—The Basics. Here are the explanations of the basic Verizon return policy terms: Return period —You can return or exchange wireless devices and accessories within 14 days of purchase. Return fee —Verizon charges a $50 restocking fee for all returns and exchanges in all states except for Hawaii.Aug 3, 2015 · A restocking fee of $35 will apply to all wireless device returns (excluding Hawaii). No refunds will be granted or returns accepted after 14 days, if the card has been used, if the coating on the card has been scratched off, or if your account has been initialized. Last Updated 07/29/15. 0 Likes. After we do that, your only remaining obligations will be under the new device payment agreement and for associated wireless service. If you do not return your eligible device when upgrading, or if it is not returned to us in good working condition, in each case the remaining balance under your original device payment agreement will be due on ...Yes, Vp13, you have at least five business days to return your device to us. If it arrives late, we can always reverse our non-return charge once we do receive the device. StephannieP_VZW. When Verizon says I need to return my defective phone within 5 days, is that business days?Verizon Wireless is one of the leading companies when it comes to mobile networks. It has been around for many years and is constantly working on improving and expanding its network infrastructure.
If the item is open then you don't need the box. It's preferred, but anything open that is returned automatically goes to the warehouse (and then probably Asurion), where it gets aftermarket packaging. What matters is the functionality of the item. You will get a $50 restock fee charged to your account if you return. -6. . Botw master sword stats
Return Policy. 12-31-2014 03:33 PM. Returned a Samsung 5, the next day after the purchase (at Walmart on Oct. 23, 2014 and returned it on Oct 24, 2014). Apparently there was a communication problem at either Walmart or Verizon as I have been for activation, all fees and associated tax plus one months advance charging for the new line. If Verizon Wireless must remove installed equipment from a vehicle or fixed location in order to return or exchange it, you may be charged a service fee. Opened software purchased separately may be exchanged only for the exact same item at a Verizon Wireless Communications Store and may not be returned for refund. 24/7 automated phone system: call *611 from your mobile. Learn about Verizon's replacement for defective mobile devices that are under warranty.Pay without logging in. Complete quick tasks without logging in. Manage additional portals. Log in to your personal account. Manage your Verizon business account easily with the Verizon Enterprise account management center. …Pay without logging in. Complete quick tasks without logging in. Manage additional portals. Log in to your personal account. Manage your Verizon business account easily with the Verizon Enterprise account management center. Use your Verizon business account login to get started.Apr 18, 2024 · Verizon‘s Return Policy: The Basics. Verizon‘s general return policy is pretty straightforward: you have 30 days from the date of purchase to return or exchange wireless devices and accessories. This applies to items bought directly from Verizon, either online, in-store, or over the phone. Most device returns are subject to a $50 restocking ... Verizon Mobile Protect. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn about options for replacing a lost, stolen or damaged device. Find out if you qualify for insurance programs or warranty coverage for defective devices. Verizon’s Device Trade-In Program is a great way to give your old phone a new lease on life while getting some money back in the form of a Verizon Wireless gift card. The first step is to do an online appraisal. Once you know how much your device is worth, follow the instructions. There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...Verizon Live Chat: Live Chat allows users to sign in to their active account and initiate a conversation with support staff. Verizon social media: Facebook: Connect with Verizon customer service via Facebook Messenger. X (formerly Twitter): Send a tweet @VerizonSupport for Fios-related issues or @VZWsupport for Verizon Wireless issues. …I purchased a jet pack under a promotion deal and have had it over 14 days return and exchange policy and want to return it and cancel services for it but have a 2 yr contract on it. My question is how much if any will it cost me to return the product and early termination fees? Tried customer servi...10-29-2016 07:37 AM. I bought a 2 Note 7s. One for me and one for my spouse. We have since switched back to our Note 4s and want to return the Note 7s for a refund. The local Verizon stores won't take back the phones. They say that Verizon will send return boxes but we haven't received any. Since I'm not purchasing another new phone to replace ...Visit Community. 24/7 automated phone system: call *611 from your mobile. Customers purchasing eligible devices can return that device after 30 days with payment of 50%, and upgrade to a new eligible smartphone on device payment plan..