Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.All in all, users have adhered to the requirements laid down by Xfinity/Peacock but are then left out in the lurch without getting the guaranteed rewards. With that said, there does exist a nifty workaround that has worked out for some users. So without further ado, let’s check it out. Fix Xfinity Free Peacock Premium offer not workingOct 4, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. A sk not for whom the bell tolls, Xfinity users, it tolls for your free access to Peacock.Ever since the service first launched in 2020, its parent company Comcast has given customers of its ...There is no way to perform that, nor does Xfinity customer service seem to realize the difference between a workaround to acquire a higher no-ad Peacock package (i.e. dumb create a new ID?), and those of us who wish to completely cancel Peacock Premium (free for 2 years with 1 Gigabit internet package) to avoid potential future …Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Your Local NBC Channel LIVE, 24/7. $11.99/month. Get Premium Plus. *Due to streaming rights, a small amount of programming will still contain ads (Peacock channels, live sports and events, and a few shows and movies). Watch Peacock on Your Favorite Devices. Stream on 3 devices at once. Plus, create up to 6 profiles with kid-safety settings.Note: You must use the primary email address associated with your Xfinity ID to redeem this Peacock offer. If you use another email address, the system won’t recognize the offer as valid. After activating in the Xfinity Assistant or if the banner doesn't appear, please check the Peacock site to ensure your account isn't already set up.If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. With a wide range of options and features, Xfinity has become a popular choice...Peacock still not working. Claimed Diamond members reward on yesterday 6-26, logged into peacock app. on tv. Clicked on TV shows or a movie & it says premium highlighted in yellow u click on that it says u have to subscribe, click on subscribe & it shows premium plans @2.99, $3.00 or $4.00 for premium plan.The cheapest way to get all three streamers separately today is with the ad-supported Peacock Premium ($5.99/month, going up to $7.99/month in July ); Netflix …Learn more at Instacart. Xfinity Now TV subscribers can access Peacock Premium for free. Comcast internet-only subscribers who have plans at the 75 Mbps tier or above can add the Xfinity NOW TV ...Jul 2, 2023 ... $2.99 Peacock Offer ... I received an email that stated "If you re-subscribe through Xfinity before August 25, 2023, you'll receive Peacock ...To access Peacock on X1, Xumo Stream Box, or Flex, you’ll need: An eligible X1 TV Box (RNG150 and PaceXG1v1 models aren’t eligible), Xumo Stream Box, or Flex streaming TV Box. Xfinity Internet (any level). An email address for signing up. Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device.Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.NOW TV Customers. Follow the instructions in this Xfinity Support article to sign up for Peacock. Already have Peacock Premium or Premium Plus? If you’re an eligible Xfinity …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Oct 6, 2020 ... Most customers do not come close to the 1 terabyte cap. I work for Comcast and am an avid gamer and work from home through VPN several days a ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.But when I try to load Peacock via my flex box, I get the option to subscribe to Premium, not that I have it. Logging out, Logging into my account shows no difference. No way to see how to activate it. (activating it via the web tells me it is activated). Followed the instructions to a tee, no difference... no offer code or anything visible.Jul 4, 2023 · Click on ' Activate Now ' at the top of the screen, which will redirect to Peacock's website. Log in with an existing Peacock account or create a new one. The offer will now be redeemed. NOW TV users who have a Xfinity Flex streaming box can open the Peacock app and log in with the same credentials to start watching for free. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Jan 29, 2024 · But when I try to load Peacock via my flex box, I get the option to subscribe to Premium, not that I have it. Logging out, Logging into my account shows no difference. No way to see how to activate it. (activating it via the web tells me it is activated). Followed the instructions to a tee, no difference... no offer code or anything visible. Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Peacock Premium (currently $5.99 per month) is no longer included at no additional cost for Xfinity X1 and Flex customers. However, you may be eligible for a new offer. Here are the new offers: Xfinity Internet customers who subscribe to Gigabit or Gigabit Plus speed service (applies to new and existing customers). Will receive …Aug 8, 2023 · Below that is information about the Peacock Premium offer and ways to redeem. The Get This Reward button is black and at the very bottom. Click Done. Screenshot. On the right-hand side it says, Entertainment. Get Peacock Premium at no extra cost. Below that is information about the Peacock Premium offer and confirmation the offer is being prepared. Ticket [Edited: "Personal Information"]: I’m a Diamond customer and still unable to add the Peacock offer. I’ve contacted CS several times since June 26th and keep being told Xfinity is working to fix it. On 7/3 via chat with Simran (Ticket # CR [Edited: "Personal Information"]) he assured me I would be able to activate within 24 hrs.Tuesday, June 27th, 2023 5:31 PM. Closed. Peacock Subscription Activations. **UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating …I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Xfinity Assistant Activate Now Link = Offer is not active. I have Peacock offer through plat rewards. I activated the Peacock reward, I received now redeem email. Clicked link to go to Xfinity Assistant where it tells me my subscription is ready. Click Activate Now link and it goes to a webpage that says offer is not active .My peacock is not working again! I also haven’t gotten the CMT channel for years even though it’s on my plan and has always been. ... Let's take a look at your account from here to find out why the Peacock activation banner is not generating at the Xfinity Assistant and why CMT is not coming through, @user_0de9cd. The banner …One obvious issue is that the Xfinity Rewards page does not include a Peacock redemption link, or even mention that Peacock is part of the Rewards …Then I received and email from Xfinity telling me I could get Free Peacock Premium, I followed the instructions in the email and canceled my Peacock Premium subscription. Then I continued to the Ask Xfinity chat app, and there is no option to Activate a Peacock Premium subscription. Thank you for joining us here on r/Comcast_Xfinity, your ...Xfinity - Home of the 10G NetworkPeacock outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ...I am sorry that is still not working on your end. ... It is great to hear that you were able to redeem the Xfinity Rewards Peacock Premium offer! We definitley want to ensure you have proper access to this across all devices, so we'd love to help troubleshoot. ... I have already been on chat and customer reps did not understand what my problem ...Later this month, Comcast will introduce a new streaming bundle for Xfinity internet customers. The bundle will include Peacock, Netflix, and Apple TV+.Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.In today’s digital age, having a reliable and fast internet connection is essential for both work and play. Comcast is one of the leading providers of home internet services in the...i never recieved offer in my rewards. @user_928c4a If you type in Peacock Premium Activation into Xfinity Assistant it should populate. Give that a try. If it doesn't work, send us a DM with your name and full address by doing the following:Launch the content you would like to watch. Pause the content to make the navigation bar appear. Click up on your remote and then click right to the text bubble icon that says "Audio & Subtitles". Then select the subtitle option you would like to use. You may have to click a button to select this choice and allow 30 seconds for the subtitles to ...NOW TV is an Internet delivered service that requires Xfinity Internet and will count against any Xfinity data plan, if applicable. It does not require a TV box. Peacock offer (currently $5.99/mo. value) valid for so long as you subscribe to NOW TV. Activation of a Peacock account is required for new subscribers.NOW TV overview. With NOW TV, you can choose from more than 40 live channels and On Demand content, including hit Hollywood movies, acclaimed original series and classic favorites from networks like Hallmark, History, and AMC. Plus, you get Peacock Premium at no extra cost. You can watch NOW TV at home on your Xumo Stream Box, Flex streaming TV ...Jan 14, 2024 · Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that. There is no way to perform that, nor does Xfinity customer service seem to realize the difference between a workaround to acquire a higher no-ad Peacock package (i.e. dumb create a new ID?), and those of us who wish to completely cancel Peacock Premium (free for 2 years with 1 Gigabit internet package) to avoid potential future …All in all, users have adhered to the requirements laid down by Xfinity/Peacock but are then left out in the lurch without getting the guaranteed rewards. With that said, there does exist a nifty workaround that has worked out for some users. So without further ado, let’s check it out. Fix Xfinity Free Peacock Premium offer not …Later this month, Comcast will introduce a new streaming bundle for Xfinity internet customers. The bundle will include Peacock, Netflix, and Apple TV+.Aug 8, 2023 · I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3. Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that.Everyone has seen that on their bill for the past few weeks. You need to wait for the elusive banner that links you to the Peacock website to actually activate the offer. Then, when you view your Peacock account (not your Xfinity account), it will show the premium subscription there. And you will be able to view all content.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...@user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”.We regret hearing you received mixed information on the Peacock Premium offer. At this time Peacock Premium Plus is not offered for free with NOW TV, Gigabit Speed customers, or diamond and platinum Xfinity Rewards customers. If you receive Peacock Premium through NOW TV, Gigabit speed internet or Xfinity Rewards, you cannot upgrade to …In recent years, streaming services have become increasingly popular, offering a wide range of content for users to enjoy. One such service that has gained significant attention is...I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Unplug the power cable from the back of the Flex box, wait 10-15 secs, plug the power cable back in, and allow 10 mins or less for the box to reboot. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.In today’s digital age, having a reliable and fast internet connection is essential for both work and play. Comcast is one of the leading providers of home internet services in the...Jul 24, 2023 · I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly. Yesterday the "free" Peacock stopped working. (As expected.) When I logged into Peacock, it showed that I wasn't subscribed at all, but it still showed me paying $5 / month for no ads. I'm both a gigabit customer and a platinum rewards customer, so this morning I claimed the Peacock offer that showed up in my rewards.XFINITY from Comcast offers the channel ESPNU. Viewers should consult their local Comcast provider to find the channel locally. Comcast customers can also stream the channel via th...Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.Go to the Entertainment Management page on xfinity.com. Note: Make sure you’re signed in to your Xfinity account using your Xfinity ID and password. From this page, click on the Peacock tile. Click the Premium Plus tile, then click Update Cart. Review the changes to your account and terms and conditions. Click the checkbox to approve, then ...Click on ' Activate Now ' at the top of the screen, which will redirect to Peacock's website. Log in with an existing Peacock account or create a new one. The offer will now be redeemed. NOW TV users who have a Xfinity Flex streaming box can open the Peacock app and log in with the same credentials to start watching for free.Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing.Jul 4, 2023 ... You have to upgrade to Premium because you have Plus, not Premium as you though. Also if you are an Xfinity customer. NBC no longer offers ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Comcast will soon offer a streaming bundle that includes Peacock, Netflix and Apple TV+ as the Philadelphia tech and media giant continues to navigate the crowded …I am sorry that is still not working on your end. ... It is great to hear that you were able to redeem the Xfinity Rewards Peacock Premium offer! We definitley want to ensure you have proper access to this across all devices, so we'd love to help troubleshoot. ... I have already been on chat and customer reps did not understand what my problem ...We regret hearing you received mixed information on the Peacock Premium offer. At this time Peacock Premium Plus is not offered for free with NOW TV, Gigabit Speed customers, or diamond and platinum Xfinity Rewards customers. If you receive Peacock Premium through NOW TV, Gigabit speed internet or Xfinity Rewards, you cannot upgrade to …@user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”.Since the xfinity offers ended in the middle of the billing cycle, it downgraded me to only some free peacock shows, even though I was paid through 7/10. And now, even though it says in my account "not subscribed", when I try to activate this platinum reward the peacock site says it could not link my account because I already …Jul 18, 2023 · Back in June, Comcast stopped offering free Peacock to its customers. Now unless you qualify for one of a few different plans, you will now need to pay for Peacock going forward. Sadly though, Xfinity Rewards members with Diamond or Platinum level rewards or qualifying internet customers have been unable to claim their free Peacock subscription. Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Since the xfinity offers ended in the middle of the billing cycle, it downgraded me to only some free peacock shows, even though I was paid through 7/10. And now, even though it says in my account "not subscribed", when I try to activate this platinum reward the peacock site says it could not link my account because I already …Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Peacock still not working. Claimed Diamond members reward on yesterday 6-26, logged into peacock app. on tv. Clicked on TV shows or a movie & it says premium highlighted in yellow u click on that it says u have to subscribe, click on subscribe & it shows premium plans @2.99, $3.00 or $4.00 for premium plan.When I clicked the link in xfinity assistant it took me to peacock. I signed in and all seemed good. But when I closed the app and tried to open it again it said I do not have a current subscription. It gives me two paid options to choose. Peacock says it’s an Xfinity issue and I do not have a current subscription.
Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing.. Partnership property management pay rent
Xfinity - Home of the 10G NetworkTo access Peacock on X1, Xumo Stream Box, or Flex, you’ll need: An eligible X1 TV Box (RNG150 and PaceXG1v1 models aren’t eligible), Xumo Stream Box, or Flex streaming TV Box. Xfinity Internet (any level). An email address for signing up. Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device.Still shows "not currently subscribed". And the Peacock website is still only offering the $2.99/mo Xfinity customer deal, instead of giving the 2-years free deal. And still no banner on the Xfinity account page, or the Xfinity Assistant page. Will continue waiting for an official fix. 10 months ago.Peacock is no longer working for us. The “chat assistant” on the app just forwards me to Peacock to subscribe. Any help would be appreciated. Related Topics ... We’ve been using the free Peacock account through Xfinity since the promotion started a few years ago. I’m not seeing anything in my Xfinity account as to where I can link them.Go to the Entertainment Management page on xfinity.com. Note: Make sure you’re signed in to your Xfinity account using your Xfinity ID and password. From this page, click on the Peacock tile. Click the Premium Plus tile, then click Update Cart. Review the changes to your account and terms and conditions. Click the checkbox to approve, then ...We're not able to initiate messages but if you follow the following steps we can help. Click the "direct messaging" icon or https://comca.st/3lv0gXz. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Yesterday the "free" Peacock stopped working. (As expected.) When I logged into Peacock, it showed that I wasn't subscribed at all, but it still showed me paying $5 / month for no ads. I'm both a gigabit customer and a platinum rewards customer, so this morning I claimed the Peacock offer that showed up in my rewards.If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. With a wide range of options and features, Xfinity has become a popular choice...For the past three years, one perk of being a Comcast Xfinity subscriber was a free subscription to Peacock, NBC’s streaming service. That ended Monday, when Comcast began a new policy — which ...Peacock Premium (currently $5.99 per month) is no longer included at no additional cost for Xfinity X1 and Flex customers. However, you may be eligible for a new offer. Here are the new offers: Xfinity Internet customers who subscribe to Gigabit or Gigabit Plus speed service (applies to new and existing customers). Will receive Peacock Premium ...Dec 20, 2023 · l agree first it takes a half hour before the computer finally gives up so l can reach the technical support l need l got mine to work on my new smart tv.But l can't use peacock on my uxmo box.It saids we cannot use this device for a third party.1 hour very frustrating.Try using your phone for load the app an continue until you have it working ... I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Comcast customers looking to save a few bucks on their streaming services are in luck. The company will be introducing a streaming bundle later this month that …As a quick reminder, if you’re an Xfinity Gig and Rewards Platinum and/or Diamond customer with an active Premium Plus subscription ($5 ad-free plan), you can activate your Peacock Premium offer by first canceling your Premium Plus subscription.Launch the content you would like to watch. Pause the content to make the navigation bar appear. Click up on your remote and then click right to the text bubble icon that says "Audio & Subtitles". Then select the subtitle option you would like to use. You may have to click a button to select this choice and allow 30 seconds for the subtitles to ...To access Peacock on X1, Xumo Stream Box, or Flex, you’ll need: An eligible X1 TV Box (RNG150 and PaceXG1v1 models aren’t eligible), Xumo Stream Box, or Flex streaming TV Box. Xfinity Internet (any level). An email address for signing up. Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device.That is not correct, and I definitely apologize for that information, but Peacock is our own app created and managed by Comcast/Xfinity! We are aware of a known issue as mentioned that our engineers are currently working to resolve these issues to ensure all customers that are eligible are able to redeem their offers!Sep 18, 2023 · Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Go to the Entertainment Management page on xfinity.com. Note: Make sure you’re signed in to your Xfinity account using your Xfinity ID and password. From this page, click on the Peacock tile. Click the Premium Plus tile, then click Update Cart. Review the changes to your account and terms and conditions. Click the checkbox to approve, then ....