Sign in or enroll to access Ally Online for bank or invest products - accessible on desktop, tablet or mobile devices with your Username and Password.First, backup your Quicken file. Open the Account List in Quicken ( Tools > Account List OR Ctrl + A) If present, select the Show Hidden Accounts checkbox at the bottom of the Account List. Edit each account with this financial institution to Deactivate (or Remove From One Step Update) on the Online Services tab.It’s no longer a secret that alternative energy is only going to get more popular and lucrative as we move into the future. According to Allied Market Research, the renewable energ...You may have mistyped the URL or requested a page that doesn't exist anymore. You can always call us at 1-877-247-2559. We're here 24/7. Sign in or enroll to access Ally Online for bank or invest products - accessible on desktop, tablet or mobile devices with your Username and Password.BrokerChooser gave Ally Invest a 4.5/5 rating based on analyzing 600+ criteria and testing via opening a live account. Pros. Cons. Low trading and non-trading fees. Easy and fully digital account opening. Great education. You can trade only on US markets. Forex trading is available through a separate account. Lack of proper 2 …Setting up automated deposits from your bank account to your Ally Invest account is quick and easy. Just follow these steps: Go to Ally.com and log in with your username and password. Choose “Transfers” and then “Investments". Select “Bank Transfers”. Select “Deposit” and fill out the following information as …In addition to making it easy to save with different sub-accounts for goals, Ally also offers roundups. When you make purchases with connected accounts, you can …Please review Ally Invest’s Margin Account Agreement and Disclosure for more information regarding margin trading. Before you invest, you should carefully review and consider the investment objectives, risks, charges and expenses of any mutual fund or exchange-traded fund (“ETF”) you are considering.Annual Percentage Yield. 3.75 %. No minimum deposit required. Start with a great rate, plus have the opportunity to increase your rate once over the 2-year term or twice over the 4-year term, if our rate for your term and balance tier goes up. Early withdrawal penalty will apply. View Details Open Account.To close an Ally Invest account by transferring it, you need to open a new account with a second investment firm and request an ACATS transfer out of Ally. Be sure to specify full transfer and not partial transfer. The request should be made with the incoming firm. It will contact Ally Invest and the two firms will take over from that … Ally Invest Advisors and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. Securities products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE. Before you invest, you should carefully review and consider the investment objectives, risks, charges, and expenses of any mutual fund or exchange-traded fund ... Ally Invest and SoFi do not offer Micro accounts. Ally Invest Vs SoFi Standard Account. A standard account is available on Ally Invest and SoFi to more experienced traders. This account allows users to trade on stocks, commodities, crypto etc. To open one of these retail investor accounts, users must trade with …My Ally invest account has been closed for nearly 3 months but it still shows up at the top of my snapshot page when I open the app. It says “Account closed” in red and there’s no money in it. It’s annoying and I’m curious if there is anyway to remove it from the home page manually or if I’m stuck with it being there like that forever.Please review Ally Invest’s Margin Account Agreement and Disclosure for more information regarding margin trading. Before you invest, you should carefully review and consider the investment objectives, risks, charges and expenses of any mutual fund or exchange-traded fund (“ETF”) you are considering.Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company. Ally Bank, the company's direct banking subsidiary, offers an array of deposit and mortgage products and services. Ally Bank is a Member FDIC and Equal Housing Lender NMLS ID 181005. Mortgage credit and collateral are subject to approval …Ally Invest is a true no-minimum discount broker, as you can open an account with as little as $1 to start. We think that makes it a good online stock broker for beginners who plan to add to their ...$0 or 0.30% annual fee. Access to human advisors. No. Table of Contents. Who Should Choose Ally Invest Robo Portfolios? How Ally Invest Robo Portfolios Works. Ally … This table shows our account transfers fee types and fee amounts, with which apply to each of our 3 Ally Invest accounts – Self-Directed Trading, Robo Portfolios, and Personal Advice. Type Self-Directed Trading Robo Portfolios Personal Advice; ACAT Transfer Out (full or partial) $50: $50: Waived: DRS Transfer Fee: $115 per position: $115 per ... Ally Invest Robo Portfolios. ... Investment accounts fall into two general categories: Retirement accounts, such as IRAs and 401(k)s, that offer tax advantages while adhering to certain rules; and ...Dec 13, 2023 · Leverage rebalancing to ensure the allocation of your assets within your portfolio stays in line with your goals. With these two strategies, you're better equipped to make more strategic and thoughtful investments. 3. Research, monitor and manage. Before investing in a company (or ETF, mutual fund, etc.), analyze its financial statements. Checking & Savings. Credit Cards. Investing & Retirement. Mortgage. Auto. Personal Loans. Invest IRAs. Take charge of your retirement. Prepare for what's ahead with an easy-to …Where can I find my monthly statements, trade confirmations and tax documents for my Ally Invest accounts? How do I download a form and send back to Ally? How do I update my …After testing 18 of the best online brokers, our analysis finds that Ally Invest (84.6%) is better than SoFi Invest (73.7%). For current Ally customers looking to invest in stocks, Ally's universal-accounts experience and easy-to-use website offer a convenient solution. Its website is far stronger than the mobile app. Select Brokers.You will have to sign up for an Ally Invest account and then you can transfer from Ally Bank (savings) to invest. They offer managed and self-service investment options. I've had Ally bank accounts and managed my own trading and IRA accounts on Ally invest for a number of years now (started off with Zecco who was acquired by TradeKing who in ...Ally Invest will never request your username or password or your personal information, except during the login process. To protect the security of your account, Ally Invest will not provide or confirm your password to any third party. No one from Ally Invest will ever request your password whether online, on the phone, or in …Jan 20, 2024 · For instance, Ally Invest's automated account has no advisory fees, and it only requires a minimum balance of $100. You'll pay 0.45% to 0.85% if you want to take advantage of robo-advice at ... My Ally invest account has been closed for nearly 3 months but it still shows up at the top of my snapshot page when I open the app. It says “Account closed” in red and there’s no money in it. It’s annoying and I’m curious if there is anyway to remove it from the home page manually or if I’m stuck with it being there like that forever.It’s no longer a secret that alternative energy is only going to get more popular and lucrative as we move into the future. According to Allied Market Research, the renewable energ... FAQs. Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers, and corporate clients. Ally Bank, the company's direct banking subsidiary, offers an array of banking products and services. When one of these accounts is opened online using the same tax ID number the Ally Invest account has, it will be automatically linked to the brokerage account. Ally Bank consistently has competitive rates on its deposit accounts. Its savings account currently has a 4.35% APY. Unlike the money market mutual fund, there is no management fee on ... Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company. ... Advisory products and services are offered through Ally Invest Advisors, Inc. an SEC registered investment advisor. View all Advisory disclosures ... LLC ("GAIN Capital"), a registered FCM/RFED and NFA Member (ID #0339826). Forex accounts are held and ...4.5 Bankrate Score. Fidelity Go offers a solid robo-advisor offering that beginning and cost-conscious investors will especially appreciate. However, investors looking for features such as tax ...Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company, NMLS ID 3015. Ally Bank, the company's direct banking subsidiary, offers an array of deposit, personal lending and mortgage products and services. Ally Bank is a Member FDIC and Equal Housing Lender , NMLS ID 181005 . Credit products … Trustees can also log in to ally.com from their computer to view account details. To learn about other statement delivery options, or if you need help setting up a username and password for online access, call us at 1-877-247-2559. (Read Reviews of Ally Invest) Ally Invest Roth IRA Account Fees & Minimums. The following fees apply to Ally Invest IRA accounts: IRA annual fee: $0; Minimum investment: $0; Inactivity fee: $0; IRA transfer fee: $50 (partial or full account transfers); IRA closure fee: $25 (charged when all funds are removed …Advisory services are offered through Ally Invest Advisors Inc., a registered investment adviser. Ally Bank, Ally Invest Advisors, and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. ... Ally Auto accounts serviced by Ally Servicing LLC, NMLS ID 212403. ©2009 – 2024 Ally Financial, Inc.Sign in or enroll to access Ally Online for bank or invest products - accessible on desktop, tablet or mobile devices with your Username and Password.Once you log in to online banking, choose Transfers, and then select Manage Linked Accounts. We'll ask you to provide the following information for your other account: Routing number. Account number. Account type. We verify the ownership of your account before you can use it for transfers. Call us at 1-877-247-2559 if you need …Apply online for an Ally Invest Self-Directed Trading account, Robo Portfolio, or Personal Advice account. Self-Directed Trading. Go to Self-Directed Trading and select Start Trading to go to … You may have mistyped the URL or requested a page that doesn't exist anymore. You can always call us at 1-877-247-2559. We're here 24/7. Sign in or enroll to access Ally Online for bank or invest products - accessible on desktop, tablet or mobile devices with your Username and Password. Open an Ally Bank IRA Savings Account and earn more for retirement with competitive rates and daily compounded interest. Ally Bank, Member FDIC. ... Before you invest, you should carefully review and consider the investment objectives, risks, charges, and expenses of any mutual fund or exchange-traded fund (ETF) you are considering. ... Let’s say you’re interested in a particular industry but don’t want to choose just one company to invest in, with an ETF, you don’t have to. ETFs are made up of a collection of securities like stocks, commodities, bonds, and other investment types. This allows you to invest in a particular sector, industry, or region instead of having ... Perks. Ally's self-directed brokerage accounts also offer commission-free trading on stocks, ETFs, and options. Account Minimum. $0 ($100 for Robo Portfolios; $100,000 for Ally Invest...Ally Invest Robo Portfolios is an Ally Financial-affiliated automated account offering investing without fees for US residents. The brokerage puts 70% of your funds into a diversified cash ...After testing 18 of the best online brokers, our analysis finds that Ally Invest (84.6%) is better than SoFi Invest (73.7%). For current Ally customers looking to invest in stocks, Ally's universal-accounts experience and easy-to-use website offer a convenient solution. Its website is far stronger than the mobile app. Select Brokers.At the start of quarantine, I was desperate to provide my two school-age kids with opportunities to engage, explore and discover while stuck in the house. Since the pandemic has......APY. 4.35%. With $0.01 min. balance for APY. Ally’s Money Market Account earns a strong APY on any balance. It also offers customers a debit card and the ability to write checks. (An MMA is a ...Ally Bank is a full-service online bank offering competitive rates, low fees and no account balance requirements. Headquartered in Sandy, Utah, and founded in 2009, Ally Bank is the digital-only ...Ally Invest P.O. Box 30248 Charlotte, NC 28230. Stock certificates may not be used for an initial deposit for a new account. All stock certificates must be in negotiable form. The stock certificate must be titled the same as your Ally Invest account. Ally Invest reserves the right to return any stock certificate if it’s determined to be non ...Washington would love to see South Korea and Japan set aside political differences, as the two countries address the economy, security and energy supply. Two key U.S. democratic al...As of 2015, Iran’s largest ally is Russia, which it has strong diplomatic ties with; this has created a strong regional alliance. Iran is also allied with several other Islamic gov... Ally Bank P.O. Box 13625 Philadelphia, PA 19101 (Send deposits and endorsed checks, not cash.) Leverage rebalancing to ensure the allocation of your assets within your portfolio stays in line with your goals. With these two strategies, you're better equipped to make more strategic and thoughtful investments. 3. Research, monitor and manage. Before investing in a company (or ETF, mutual fund, etc.), analyze …Please review Ally Invest’s Margin Account Agreement and Disclosure for more information regarding margin trading. Before you invest, you should carefully review and consider the investment objectives, risks, charges and expenses of any mutual fund or exchange-traded fund (“ETF”) you are considering.Ally Invest Robo Portfolios offers support 24/7 for clients. For general support, you can call 1-855-880-2559 day or night, send an email, or log in to your account for an online chat option ...Open an Ally Invest Self-Directed Trading account or Robo Portfolio using the links on this page by 12/31/2024. Set up and start a monthly recurring transfer of at least $50 within 30 days of opening your account. Complete at least 3 consecutive monthly recurring transfers. Keep your Ally Invest account open … When one of these accounts is opened online using the same tax ID number the Ally Invest account has, it will be automatically linked to the brokerage account. Ally Bank consistently has competitive rates on its deposit accounts. Its savings account currently has a 4.35% APY. Unlike the money market mutual fund, there is no management fee on ... Give us a call at 1-888-366-2559. Have your personal and account info ready, and we’ll help you pay your bill over the phone. Send your check to: Ally Credit Card PO Box 660371 Dallas, TX …Sign in or enroll to access Ally Online for bank or invest products - accessible on desktop, tablet or mobile devices with your Username and Password.Ally Invest offers the usual investment assets, including stocks, exchange-traded funds, bonds, robust options trading and low-commission mutual funds.The trading platform has a lot going for it ...Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company. Ally Bank, the company's direct banking subsidiary, offers an array of deposit and mortgage products and services. Ally Bank is a Member FDIC and Equal Housing Lender NMLS ID 181005. Mortgage credit and collateral are subject to approval and additional terms and ...Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company. Ally Bank, the company's direct banking subsidiary, offers an array of deposit and mortgage products and services. Ally Bank is a Member FDIC and Equal Housing Lender NMLS ID 181005. Mortgage credit and collateral are subject to approval and additional terms and ...Open an Ally Invest Self-Directed Trading account or Robo Portfolio using the links on this page by 12/31/2024. Set up and start a monthly recurring transfer of at least $50 within 30 days of opening your account. Complete at least 3 consecutive monthly recurring transfers. Keep your Ally Invest account open and …Please don’t contact Ally media relations about questions you have with your account. The Ally media relations team doesn't have access to personal account information and aren't authorized to help with account questions. ... you should carefully review and consider the investment objectives, risks, charges, and …Ally Bank Savings Account balance tiers: Less than $5,000. Between $5,000 and $24,999.99. $25,000 or more. The APY we pay is based on the tier in which your end-of-day balance falls. APYs are variable and subject to change. The APY of our Savings Account is more than 5x the national average of 0.47% APY, based on … Ally Invest Advisors and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. Securities products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE. Before you invest, you should carefully review and consider the investment objectives, risks, charges, and expenses of any mutual fund or exchange-traded fund ... Recurring transfers: Schedule recurring transfers from another account. Round-ups: Set up round-ups from your Ally Bank Interest Checking account.You can round your transactions to …Jan 20, 2024 · For instance, Ally Invest's automated account has no advisory fees, and it only requires a minimum balance of $100. You'll pay 0.45% to 0.85% if you want to take advantage of robo-advice at ... Ally offers tax-optimized portfolios, which are typically suited for people who have investments in non-IRA taxable accounts, especially those in higher tax brackets. These portfolios include municipal bonds , an asset class that offers tax advantages through current income that’s exempt from federal income taxes and, in some …While the full cash bonus of $3,000 may be out of reach for many, it does get easier to get a bonus with Ally Invest as the amounts get lower. Yes, to get the minimum cash bonus of $50, you’ll need to invest $10k+, but there are so many ways to make extra money that earning an extra $10k to invest is definitely doable …You could also receive a 1099-INT under $10 if the same Tax Identification Number was used to report interest on a single account, joint account, or an account opened in the name of a Trust. Depending on your paperless settings, you’ll receive your 1099-INT online or by mail. 1099-INTs are mailed by January 31 and should …Where can I find my monthly statements, trade confirmations and tax documents for my Ally Invest accounts? How do I download a form and send back to Ally? How do I update my …Yes, you can have both an IRA and a 401 (k) and doing so may be a great retirement savings strategy. If you find yourself maxing out your 401 (k) and you need an additional way to save, IRAs may help you stash away another $6,500 to $7,500 per year (depending on your age and income level). In addition, opening an IRA may give you …You cannot earn any interest on cash at Ally Invest. Earning interest on uninvested cash in a brokerage account is an effective, low-risk method to maintain your money's value. Nonetheless, interest rates vary widely among brokers: some offer no interest, while others provide rates surpassing those of banks. Ally Invest doesn't …19 Oct 2019 ... Ally Invest Review 2023 | Pros and Cons Uncovered Best + Low Spread Broker: https://cutt.ly/9Q9HaCi (instant withdraw) Top Broker + 100% ...Ally Invest offers two types of accounts -- self-directed (in which you're on your own regarding stock selection), and cash-enhanced managed portfolios. Since the former is …Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company. Ally Bank, the company's direct banking subsidiary, offers an array of deposit and mortgage products and services. Ally Bank is a Member FDIC and Equal Housing Lender NMLS ID 181005. Mortgage credit and collateral are subject to approval and additional terms and ...Advisory services are offered through Ally Invest Advisors Inc., a registered investment adviser. Ally Bank, Ally Invest Advisors, and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. ... Ally Auto accounts serviced by Ally Servicing LLC, NMLS ID 212403. ©2009 – 2024 Ally Financial, Inc.After testing 18 of the best online brokers, our analysis finds that Ally Invest (84.6%) is better than SoFi Invest (73.7%). For current Ally customers looking to invest in stocks, Ally's universal-accounts experience and easy-to-use website offer a convenient solution. Its website is far stronger than the mobile app. Select Brokers.Ally Invest is a great all-around brokerage account because of its $0 minimum and commission-free trades on stocks, options, and ETFs. I’ve been using them for years and have never had any issues. With no minimum, association with a great bank in Ally Bank, it’s a good place for any investor looking to start investing. You may have mistyped the URL or requested a page that doesn't exist anymore. You can always call us at 1-877-247-2559. We're here 24/7. Sign in or enroll to access Ally Online for bank or invest products - accessible on desktop, tablet or mobile devices with your Username and Password. While the full cash bonus of $3,000 may be out of reach for many, it does get easier to get a bonus with Ally Invest as the amounts get lower. Yes, to get the minimum cash bonus of $50, you’ll need to invest $10k+, but there are so many ways to make extra money that earning an extra $10k to invest is definitely doable …Ally Invest offers two types of accounts -- self-directed (in which you're on your own regarding stock selection), and cash-enhanced managed portfolios. Since the former is …Step 3: Stop all account transactions. Cancel any automatic deposits tied to your old bank account. For example, if your paycheck is directly deposited into your old account, switch to a direct deposit at the new bank before closing the old account to avoid needing a paper check. You may also have automatic bill …Ally Invest and SoFi do not offer Micro accounts. Ally Invest Vs SoFi Standard Account. A standard account is available on Ally Invest and SoFi to more experienced traders. This account allows users to trade on stocks, commodities, crypto etc. To open one of these retail investor accounts, users must trade with …Dec 13, 2023 · Leverage rebalancing to ensure the allocation of your assets within your portfolio stays in line with your goals. With these two strategies, you're better equipped to make more strategic and thoughtful investments. 3. Research, monitor and manage. Before investing in a company (or ETF, mutual fund, etc.), analyze its financial statements. Step 3: Stop all account transactions. Cancel any automatic deposits tied to your old bank account. For example, if your paycheck is directly deposited into your old account, switch to a direct deposit at the new bank before closing the old account to avoid needing a paper check. You may also have automatic bill …
Ally Invest Robo Portfolios offers support 24/7 for clients. For general support, you can call 1-855-880-2559 day or night, send an email, or log in to your account for an online chat option .... Waves accounting
Open an Ally Invest Self-Directed Trading account or Robo Portfolio using the links on this page by 12/31/2024. Set up and start a monthly recurring transfer of at least $50 within 30 days of opening your account. Complete at least 3 consecutive monthly recurring transfers. Keep your Ally Invest account open …Ally Servicing LLC, NMLS ID 212403 is a subsidiary of Ally Financial Inc. Options involve risk and are not suitable for all investors. Review the Characteristics and Risks of Standardized Options brochure before you begin trading options. Options investors may lose the entire amount of their investment or more in a relatively …Ally Invest is a true no-minimum discount broker, as you can open an account with as little as $1 to start. We think that makes it a good online stock broker for beginners who plan to add to their ...Jan 5, 2024 · Ally Invest Robo Portfolios isn't free—you’ll either have to hold 30% of your portfolio in cash or pay a 0.30% annual fee to have your money fully invested in the market. Mutual funds – Ally Invest charges just $9.95 per trade for no-load mutual funds, which is well below the industry average. For example, Charles Schwab charges $74.95 to purchase a no-load (non-Schwab sponsored) mutual fund, and $49.99 upon redemption. Wealth management – Ally Invest’s fee … From the Live Dashboard, select the settings icon, choose All Settings, then Account Settings, and then Option Trading Level. Keep in mind, to access this you'll need to use a desktop instead of a mobile device. Also, after selecting the option level, you'll need to allow 1 to 2 business days for approval. Please review Ally Invest’s Margin Account Agreement and Disclosure for more information regarding margin trading. Before you invest, you should carefully review and …As of 2015, Iran’s largest ally is Russia, which it has strong diplomatic ties with; this has created a strong regional alliance. Iran is also allied with several other Islamic gov...Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company, NMLS ID 3015. Ally Bank, the company's direct banking subsidiary, offers an array of deposit, personal lending and mortgage products and services. Ally Bank is a Member FDIC and Equal Housing Lender , NMLS ID 181005 . Credit products …Dec 11, 2023 · Please review Ally Invest’s Margin Account Agreement and Disclosure for more information regarding margin trading. Before you invest, you should carefully review and consider the investment objectives, risks, charges and expenses of any mutual fund or exchange-traded fund (“ETF”) you are considering. It’s been seven years since Tencent picked up a 36.5% stake in Sogou to fend off rival Baidu in the online search market. The social and gaming giant is now offering to buy out and...Once you input that into Ally Invest's system, you'll be inside the brokerage's application. Page one is simply a query as to what kind of account you're opening -- there are 13 possible types ...Please review Ally Invest’s Margin Account Agreement and Disclosure for more information regarding margin trading. Before you invest, you should carefully review and consider the investment objectives, risks, charges and expenses of any mutual fund or exchange-traded fund (“ETF”) you are considering.Annual Percentage Yield. 3.75 %. No minimum deposit required. Start with a great rate, plus have the opportunity to increase your rate once over the 2-year term or twice over the 4-year term, if our rate for your term and balance tier goes up. Early withdrawal penalty will apply. View Details Open Account.Ally Bank’s Money Market Account offers a competitive rate along with some other perks, including the following: Unlimited ATM withdrawals for free at 43,000+ Allpoint® ATMs. Reimburse up to $10 per statement cycle for fees charged at other ATMs nationwide. No monthly maintenance fees. No minimum balance …Get a $100 bonus when you open an Ally Invest account and set up automated recurring transfers of at least $50. You can also earn a $200 bonus when you open a checking account with promo code GET200. ... then Investments, and then choose From Another Firm. If you’re transferring funds from another …Purchase Price = $30/share. Using your own money, you could purchase 1,000 shares at $30 per share. If you use margin, you can increase the number of shares you can buy. Let’s say you buy 1,500 shares. At this point your total portfolio with margin would be $45,000, instead of the $30,000 you could’ve bought with just …(Read Reviews of Ally Invest) Ally Invest Roth IRA Account Fees & Minimums. The following fees apply to Ally Invest IRA accounts: IRA annual fee: $0; Minimum investment: $0; Inactivity fee: $0; IRA transfer fee: $50 (partial or full account transfers); IRA closure fee: $25 (charged when all funds are removed …Call us at 1-877-247-2559 . We’ll be glad to help. Keep in mind, this information is specific to Ally Bank accounts when an owner passes away. Since every situation is different and some requirements vary by state, we recommend you speak to a financial professional or estate attorney. Settling an estate can be difficult.Investment Club; Corporate ; Partnership ; Sole Proprietorship; If you prefer to build a portfolio yourself, Ally Invest leaves you with an ample selection. You can fund a self-directed brokerage account of your choosing and manage your money while sidestepping advisory fees. Margin Accounts . Margin accounts are available on Ally’s platform ...Ally Invest will never request your username or password or your personal information, except during the login process. To protect the security of your account, Ally Invest will not provide or confirm your password to any third party. No one from Ally Invest will ever request your password whether online, on the phone, or in ….